Most common answer and question

There are items that cannot be sent on the Nqal network. Some are obvious such as animals, illegal substances, guns, and explosives. But there are also less obvious items that we can’t transport such as jewelry with a value in excess of £4,000, perfume, and cash. Please check our full prohibited items list.
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Nqal shipment insurance is an optional service that provides you with protection against the risk of physical loss or damage to your parcels from external causes during transportation by Nqal.