N Q A L

Nqal Privacy Policy

  • INTRODUCTION
  • COLLECT OF PERSONAL INFORMATION
  • USE OF PERSONAL INFORMATION
  • DISCLOSURE OF INFORMATION
  • RETENTION OF PERSONAL INFORMATION
  • PROCESSING OF PERSONAL INFORMATION
  • PROTECTION OF PERSONAL INFORMATION
  • TRANSFER OF DATA
  • SERVICE PROVIDERS
  • PAYMENTS
  • RE MARKETIN
  • MOBILE APPLICATION NOTIFICATIONS
  • COOKIES
  • EXTERNAL LINKS
  • PERSONAL INFORMATION FOR CHILDREN
  • YOUR RIGHTS REGARDING THE PERSONAL INFORMATION
  • PRIVACY POLICY CHANGES
  • POLICY APPROVAL

INTRODUCTION

Please read the following to learn more about NQAL Application privacy policy, which explains how we collect, use, and share information from or about users of the Services (“Users”) or their devices. By accessing to the Application or using the services, you agree to be bound by the privacy policy described herein that is part of NQAL's terms and conditions. If you do not agree to all the clauses of this policy, you may not use the Application and Services.

This Privacy Policy applies to information collected through NQAL Services, and does not extend to other websites or Applications to which we link, and specifically addresses our obligations in respect of applicable laws in the United Arab Emirates.

COLLECT OF PERSONAL INFORMATION

We collect various types of information in connection with the Services, including information you provide directly to us and information we collect about your use of our Services. For example:

Personally identifiable information: when you create an account or profile with us, we will collect certain personal information that can be used to identify you, such as name, email and phone number).

Technical information: We automatically collect specific information and store it in log files, and this information includes; the Internet Protocol (IP) address used to connect your computer to the Internet, type of browser, Internet service provider, referral / exit pages, device ID, advertising ID, and operating system, Types of add-ons, date and time, number of clicks, information about your use of our services, and data related to networked devices.

Order Information: When you make an order through the Application, you may be asked to provide information about yourself, including your name, contact details, physical address and payment information such as credit or debit card information.

Communication information: We collect personal information from you such as email address, phone number, or mailing address when you request information about our Services, technical support or otherwise communicate with us

Payment Information: we will through our third-party payment services provider, collect your credit/debit card information or other financial and payment information. We will use this information solely in connection with the financial transaction and will not share this information with third parties, except to the extent necessary to complete the financial transaction or to comply with applicable law

Location information: When you use our services, we may collect information about your location such as, your device’s GPS signal or information about nearby Wi-Fi access points and cell towers that may be transmitted to us when you use certain services and enable the location function. You can change the privacy settings of your device to turn off the functionality to share your location information.

Cookie information: Cookies allow a web server to transfer data to a computer or device for archiving it and for other purposes. If you do not wish to collect information using cookies, you can stop or disable the use of cookies. For more information about our use of cookies, please review our cookie policy.

Information from other sources. Advertisers, developers, publishers, affiliate partners and other third parties may share information with us as well. We may use this information to help target or measure the performance of ads. We may receive information about you from other services when you use their service to login to NQAL Application for example Facebook, Twitter or other.

USE OF PERSONAL INFORMATION

We use the information collected about you for the following purposes:

To provide our services and enable you to use them, and access and manage to your account.

To provide support and maintenance of the Application and Services.

To process your requests and transactions, and other payment methods for Services.

To contact you for your views on our services and to notify you occasionally about important changes or developments to the Application or our services.

For any other purposes whether statistical or analytical and to help us prevent fraud.

In connection with legal proceedings to investigate or address claims or disputes relating to use of the services, or as otherwise allowed by applicable law, or as requested by regulators, government entities, and official inquiries.

To use information we have collected from cookies and other technology to enhance our services and your experience with them.

To enforce our Terms and Conditions and comply with legal requirements.

For any other use after obtaining your consent for purposes other than those you have previously agreed to.

DISCLOSURE OF INFORMATION

We will not disclose your personal information, except as described below in this Privacy Policy:

Disclosure for Providers: We may share any personal information we collect about you with our third- party service providers. The categories of service providers (processors) to whom we entrust personal information include IT and related services; information and services; payment processors; customer service providers; and vendors to support the provision of the Services.

Disclosure for Business Partners: We may provide personal information to business partners with whom we jointly offer services. In such cases, our business partner's name will appear along with ours.

Disclosure for Advertising Partners: We may allow third party advertising partners to set Technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, pages visited, location, and time of day). These advertising partners may use this information and similar information collected from other websites for purposes of delivering targeted advertisements to you when you visit third party websites within their networks.

Disclosure to Protect Others or Us:We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to:

Comply with law enforcement or national security requests and legal process, such as a court order or subpoena

Protect rights, property, or safety.

Enforce our policies or contracts.

Collect amounts owed to us.

Assist with an investigation or prosecution of suspected or actual illegal activity.

Disclosure to Business: We also may share information to a third party in connection with or during negotiations of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, or assets.

RETENTION OF PERSONAL INFORMATION

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, and use it to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We will retain some of your Personal Information associated with your account in our archives for as long as you remain a user of the NQAL Services, for internal analysis purposes, to strengthen the security or to improve the functionality of our Service.

PROCESSING OF PERSONAL INFORMATION

We only process correct and updated personal data, so you have the right to a correction of your inaccurate personal data.

We obliged to deleting unnecessary personal data with respect to the purposes that have been collected or otherwise processed.

We uses only data processors that provide adequate safeguards to implement appropriate technical and regulatory measures in such a way that ensure the processing and ensures that the rights of all relevant data topics are protected.

PROTECTION OF PERSONAL INFORMATION

The security of your data is important to us, so we seek to preserve all user information and not be viewed by any person in contrary to our policy in force. We also work to protect this information through 'designated servers' protected by electronic protection systems.

We take all necessary and appropriate security measures to protect your personal information from loss, damage, alteration, disclosure, unauthorized access or unintentional and unlawful use. However, this level of protection cannot be 100% effective unless you have your own security policies. You should not share your account data with anyone, and if you are concerned that any of your personal data has disclosed, you must change it immediately after you sign in to your account.

TRANSFER OF DATA

Your information, including Personal Data, may be transferred to and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer

We take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

SERVICE PROVIDERS

We may employ third party companies and individuals to facilitate our Services, provide Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We may use third party Service Providers to monitor and analyze the use of our Service

PAYMENTS

We will not store or collect your payment card details, but that information is provided directly to our thirdparty payment processors whose use of your personal information is governed by their Privacy Policy.

These payment processors adhere to the standards set by PCI-DSS, which is a joint effort of brands like Visa and MasterCard. PCI-DSS requirements help ensure the secure handling of payment information.

RE MARKETIN

We may use re marketing services to advertise on third party websites to you after you visited our Service. Our third-party vendors and we use cookies to inform, optimize and serve ads based on your past visits to our Service.

MOBILE APPLICATION NOTIFICATIONS

NQAL may occasionally send you push notifications through the Application. You may,at any time opt out from receiving these types of communications by changing the settings on your mobile device. With your consent, NQAL Application may also collect precise location information if you use the Application. You may opt out of this collection by changing the settings on your mobile device.

COOKIES

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

Cookies record information about your online preferences and help us to tailor our Services to your interests. Information provided by cookies can help us to analyze your use of our Services and help us to provide you with a better user experience.

You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service

We use cookies and similar technologies for purposes such as:

Authenticating usersandmanage the Application .

Deliveringand measuring the effectiveness of advertising campaigns.

Analyzingthe Application traffic and trends, and generally understanding the online behaviors and interests of people who interact with our services .

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service.

Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

Security Cookies: We use Security Cookies for security purposes.

Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

EXTERNAL LINKS

The Application or Services may include links orads to other third parties. If you access other websites or links from the links provided on NQAL Application, the operators of those websites may collect information from you, whichwill be used by them in accordance with their privacy policy, which may differ from this Privacy Policy. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services

PERSONAL INFORMATION FOR CHILDREN

The Application is not appropriate for children under the age of eighteen, and we do not knowingly collect any information from children and do not intend to do so in the future, we would like to emphasize that our services are for adults, not minors. If a parent or guardian has reason to believe that a minor (under 18 years of age) has provided NQAL Applicationwith personal information without their prior consent, please contact us to confirm that the information has been removed and cancel their participation in any marketing communications.

YOUR RIGHTS REGARDING THE PERSONAL INFORMATION

you have the following rights unless provided otherwise by local law:

The right to request access, update or to delete the personal information we hold about you.

The right to have your information rectified if that information is inaccurate or incomplete.

The right to object to our processing of your personal information.

The right to request that we restrict the processing of your personal information.

The right to be provided with a copy of your personal information in a structured, machinereadable and used format.

The right to withdraw your consent at any time where we rely on your consent to process your personal information.

The right to complain to a Data Protection Authority.

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

PRIVACY POLICY CHANGES

We reserves the right to change this privacy policy at any time and we will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for know any changes, and any Changes to this Privacy Policy are effective when they are posted on this page.

POLICY APPROVAL

You acknowledge that you have read this Privacy Policy and agree to all of its terms and conditions. By continuing to use the Application orservices, you agree to be bound by this policy.We welcome questions, comments and concerns about our policy and privacy practices. If you would like to provide any feedback please contact us.